Refund & Cancellation policy
All Sales Final — No Order Changes or Refunds
By booking/purchasing a session retainer you agree to these policies.

Due to the custom nature of photography products, all sales are final – no order changes or refunds.

*Products not included. Clients must choose their artwork collection and set up their pre-payment plan within 30 days of booking their session. Average client investment is 3800. Payment plans are available through Afterpay and Klarna.

Contract is due within 24 hours of purchase

Cannot be combined with any other special or offer

Please review our reschedule/cancellation policy:

Reschedule Fees:
Regularly Priced Session
60+ days before session date one complimentary reschedule
less than 60 days before session $499

Sale Session
same schedule of fees as regular priced session + balance of regularly priced session retainer

Any other appointment:
$200 per reschedule

Cancellation Fees:
Regularly Priced Session
90+ days before session $50 cancellation fee
less than 90 days before session $100 cancellation fee
less than 60 days before session $200 cancellation fee
less than 45 days before session $300 cancellation fee
less than 30 days before session $400 cancellation fee

Sale Session
same schedule of cancellation fees as regular priced session + remainder of regularly priced session retainer

Any other appointment:
$200 per appointment

THE CLIENT agrees that if they cancel the session before it is completed, the retainer and all additional payments are void and not valid as a credit towards any other sessions or products.

THE CLIENT understands the reschedule/cancellation policy listed above and agrees their card on file will be charged automatically if they reschedule/cancel per the schedule of fees listed above.

If a client is more than 15 minutes late for an appointment, it is considered a cancellation

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